SHIPPING & POLICY

By purchasing you in agreement to the following terms and conditions:  You have read the product description and understand the product that you are receiving.  You understand and agree to our refund policy.  You understand that once an order is submitted changes or cancellations can not be made (including item changes, shipping address changes, etc). 

 

FAQ 

Q: what kind of hair do you carry?

A: Remy , Cambodian and Brazillian hair 

 

Q:how long will it take to process my order 

A: Please allow up to 3-5 business days to process your order after your payment is cleared. Processing will take 5-7 business days (not including weekends or holidays). 

 

Q: when will I get my tracking number 

A: please allow 7-10 business days after placing your order to receive tracking number 

 

Q: can I cancel my order 

A: Once an order is placed your order has began processing and order will not be able to be canceled. 

 

Q: do you accept exchanges 

A: ALL SALES are final , and there are no refunds or exchanges 

 

Q:When will my order arrive 

A: the package will arrive within 3-5 days from the date you received the tracking

 

Q: what if I need my order sooner than 7-10 business days

A: It is advisable not to wait until the last minute to place your order. If you have a deadline that you need your product for, it is always wise to order far enough in advance